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Parcel Delivery Timeline

Delivery Policy
DESTINATION

ORDER PROCESSING TIMEInfoThe duration it takes for internal documents generation, AWB booking, delivery slot and schedule arrangement, picking and packing

TRANSIT TIMEInfoThe duration it takes for the order to travel from our warehouse to the customer’s delivery address after dispatch.
Peninsular Malaysia

3 to 5 working days

  • Working days are from Monday to Friday, excluding Saturday, Sunday and public holidays.
  • Orders are processed on the ‘First In, First Out’ basis.
  • Please be aware that delivery timeline may take a little longer during peak seasons, promotional periods, or in the event of unforeseen circumstances.

Need assistance?

Reach out to SkyNet customer support team or our friendly customer service via phone call or email.

Customer Service Helpline / Email
SkyNet 03-86029266
Customer Service Form
SSFHOME 03-86053643*
03-55699838*
customer@ssf.com.my**

*Monday to Friday (except public holidays): 9am to 6pm (Break: 1pm to 2pm); **Respond within 2 working days

Please enter your AWB above to view tracking updates.

Please enter your AWB above to view tracking updates.

Parcel Delivery Timeline

Delivery Policy
DESTINATION

ORDER PROCESSING TIMEInfoThe duration it takes for internal documents generation, AWB booking, delivery slot and schedule arrangement, picking and packing

TRANSIT TIMEInfoThe duration it takes for the order to travel from our warehouse to the customer’s delivery address after dispatch.
Peninsular Malaysia

3 to 5 working days

  • Working days are from Monday to Friday, excluding Saturday, Sunday and public holidays.
  • Orders are processed on the ‘First In, First Out’ basis.
  • Please be aware that delivery timeline may take a little longer during peak seasons, promotional periods, or in the event of unforeseen circumstances.

Need assistance?

Reach out to SkyNet customer support team or our friendly customer service via phone call or email.

Customer Service Helpline / Email
SkyNet 03-86029266
Customer Service Form
SSFHOME 03-86053643*
03-55699838*
customer@ssf.com.my**

*Monday to Friday (except public holidays): 9am to 6pm (Break: 1pm to 2pm); **Respond within 2 working days