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Parcel Delivery Timeline

Read Delivery Policy
DESTINATION

ORDER PROCESSING TIMEInfoThe duration it takes for internal documents generation, AWB booking, delivery slot and schedule arrangement, picking and packing

TRANSIT TIMEInfoThe duration it takes for the order to travel from our warehouse to the customer’s delivery address after dispatch.
Peninsular Malaysia

3 to 5 working days

  • Working days are from Monday to Friday, excluding Saturday, Sunday and public holidays.
  • Orders are processed on the ‘First In, First Out’ basis.
  • Please be aware that delivery timeline may take a little longer during peak seasons, promotional periods, or in the event of unforeseen circumstances.

Need assistance with your parcel delivery?

Reach out to our friendly customer service or SkyNet customer support team via phone call or email.

SkyNet Customer Service Hotline: 03-8602 9266

SSFHOME Customer Service: 03-86053643 / 03-55699838

Please enter your AWB above to view tracking updates.

Please enter your AWB above to view tracking updates.

Parcel Delivery Timeline

Read Delivery Policy
DESTINATION

ORDER PROCESSING TIMEInfoThe duration it takes for internal documents generation, AWB booking, delivery slot and schedule arrangement, picking and packing

TRANSIT TIMEInfoThe duration it takes for the order to travel from our warehouse to the customer’s delivery address after dispatch.
Peninsular Malaysia

3 to 5 working days

  • Working days are from Monday to Friday, excluding Saturday, Sunday and public holidays.
  • Orders are processed on the ‘First In, First Out’ basis.
  • Please be aware that delivery timeline may take a little longer during peak seasons, promotional periods, or in the event of unforeseen circumstances.

Need assistance with your parcel delivery?

Reach out to our friendly customer service or SkyNet customer support team via phone call or email.

SkyNet Customer Service Hotline: 03-8602 9266

SSFHOME Customer Service: 03-86053643 / 03-55699838