Privacy Policy

We are committed to protect your privacy and personal data. This Privacy Policy explains the purpose and manner your personal data is collected, used, processed and protected by us and it applies to our website at ssfhome.com, our mobile application and all our associated web pages, including but not limited to our Facebook Page and Instagram Account (hereinafter collectively referred to as “Site”).
 
By visiting or using our Site and/or services, you signify your assent to this Privacy Policy and consent to our collection, processing, usage, retention and disclosure of your personal data as specified in this Privacy Policy. If you do not agree to this Privacy Policy, please do not visit or use our Site and/or services.
 
In the event of any inconsistency between the English and Malay versions of the Privacy Policy, the English version will prevail.
 
Collection of Your Personal Data
We collect your personal data when you visit our Site and/or use any of the services provided on the Site, including but not limited to, registering an online account, subscribing to our newsletter, responding to a survey, filling out a form, placing an order, making a payment, using delivery services and/or contacting us.
 
The types of personal data that we collect from you include but not limited to, the followings:
  • Name
  • Age
  • Gender
  • Address
  • Contact Number
  • Email Address
  • Debit / Credit Card Number
  • Username
  • Password
  • IP address and information about any device you use to access our Sites and/or mobile application
Usage of Your Personal Data
We use your personal data for the following purposes:
  • To process and complete any trade transactions, including but not limited to, placement of order, payment and delivery services;
  • To support, optimise and personalise your usage and experience of our Site and/or services;
  • To manage access to your account registered with our Site;
  • To analyse your usage and improve the general usage our Site and/or services;
  • To fulfill any of your requests, including sending messages or email notifications to you;
  • To administer a promotion, survey or other features on the Site;
  • To contact you through messages and/or email and update you about any promotion, sales and marketing of our company, when consent is given;
  • To ensure the security of your personal data, including to prevent any loss, misuse or unauthorised access to your personal data;
  • To handle your requests for access, correction or deletion of personal data and/or resolve any other complaints in relation to the processing of your personal data;
  • To conduct data analysis to determine the effectiveness of our marketing or promotional campaigns and business activities;
  • To carry out audits for our company’s accounts and financial statements;
  • To comply with any applicable law;
  • For other purposes, provided that we first notify you in order to obtain your consent.
Unless otherwise stated, you are obliged to provide your personal data as may be required by us. We may not be able to provide you with our services, including but not limited to, process, fulfill or complete your request for any purchase or delivery services, if you do not provide us with the information requested by us.
 
Apart from that, when consent is given, we may send you sales and marketing materials regarding our products and services from time to time based on the personal data that is provided to us. You may unsubscribe from our newsletter at any time via the “opt-out” option present in the newsletter or by contacting us.
 
Disclosure of Your Personal Data
We may engage trusted third party service provides to perform functions and provide services to us, including but not limited to, fulfilling orders for products that you may purchase through our Site, delivery services, hosting and maintain our servers, database storage and management and credit card processing. We may share your personal data with these third party service providers to enable them to perform these services for us and for you. When third party service providers are involved in part of our services, we will take the appropriate measures to ensure the security of your personal data with our best effort.
 
Your personal data may be shared with our current and future affiliated companies and business partners. We may also share or your personal data to our successors or other business partners in the event that we are involved in a merger or other business reorganisation.
 
We may also disclose your personal data to government or law enforcement officials or private parties, as may be required or permitted by the law, in order to respond to claims, legal process, to protect our rights and interests or those of a third party, to prevent or stop any illegal or unethical activity or to otherwise comply with applicable court orders, laws rules and regulations.
 
Retention of Your Personal Data
Your personal data is only retained for the time necessary to provide service to you and achieve the purposes for which it is collected as specified in this Privacy Policy, unless otherwise permitted or required by the law. We will not keep your data longer than is legally permitted by the law.
 
Security
We take reasonable steps and precautions to protect the security and confidentiality of your personal data. We have implemented physical, technical and managerial procedures to help safeguard and prevent any loss, misuse of and/or unauthorised access to your personal data. Although we have taken appropriate safety precautions to protect your personal data, we cannot guarantee its absolute security and we cannot assure you that the personal data that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.
 
Access to and Correction of Your Personal Data
You can review, edit or amend your personal data at any time by logging into your account registered with our Site. In addition to that, you have the right to request access to, make a copy of, or make any correction to any of your personal data stored in our records. You may also request for a cessation of the continued collection and processing of your personal data and also deletion of your personal data stored in our records. In the event that you wish to exercise your rights, kindly contact us through the contact details set out below.
 
Update to the Data Privacy Policy
We reserve the right to make any updates and modifications to this Privacy Policy at any time as we deem necessary, to the extent permitted by applicable law. The date of the latest update of this Privacy Policy is stated at the top of this page. Please review this Privacy Policy regularly to ensure that you are aware of any changes and updates. Your continued use of our Site and/or services signifies your assent to the changes and updates to the Privacy Policy. If you do not agree with the updates, please do not continue to use our Site and/or services.