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Thanks for your interest in SSF. Outlined below is an overview of the procedures and conditions for media requests of product loans and images.
Due to the high volume of requests with tight deadlines, it’s not always possible for us to accommodate all requests and we do not guarantee fulfilment of all SSF product loans and image requests. We wouldn’t want to turn down any product loan and/or image request because the below guidelines weren’t followed.
1. Please make an appointment at least 3 working days in advance.
2. Requests to borrow products for use as props will not be entertained. The SSF store defines the use of products as props when the product is used as decoration or embellishment of a feature in which the main focus is not on the product itself. For instance, if you intend to borrow a cushion for a model to lean on or cookware/dinnerware for a story/food recipe, this is considered propping, even if you credit the SSF store. Loan products must be photographed and shown in totality as a feature.
3. SSF requires the following SSF brand credit for all featured products;
4. Seasonal products such as the Summer, Christmas or Chinese New Year range may not be featured past their availability period, which will be made known to you before the loan.
5. Product loans are usually suspended during sale periods and selected in-store activities.
6. Please call ahead to make an appointment before you return the products. If you do not make an appointment, we may be unable to accept the return as we may be out of the office.
7. Products must be returned with original packaging and in good condition within 14 days from the date of the loan.
8. Items unaccounted for or damaged will be billed to the borrower and publication in full.
Please send copies of the publications featuring the SSF
product(s) to :
Marketing
SSF
2601, Off Jalan Welfare, Kg. Baru Sg. Buloh, 47000 Selangor, Malaysia.
Please email all product loan and image requests to:
customer@ssf.com.my
For us to process your request, it would be good for you to provide the following information:
Location for product loan/return:
2601, Off Jalan Welfare, Kg. Baru Sg. Buloh, 47000 Selangor, Malaysia.
Return hours: Monday – Sunday (Except Public Holidays) 10am – 6pm
Please enter via Visitor/Co-worker Entrance at P1 carpark.
You may park near red pillar A6.
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