SHIPPING POLICY

SHIPPING

  1. SSFHOME.COM currently ships within WEST MALAYSIA only.
  2. Upon checkout, select “Delivery” and fill in the correct address, contact & name for parcel to deliver to.
  3. Order/ Delivery status able to keep track on “MY ACCOUNT”.

 

DELIVERY SCHEDULE

3rd Party Logistic Delivery

We deliver orders every WORKING DAY from MONDAY to FRIDAY. Detail timeline as below:

  • 1st – 2nd  days packing and handling from SSF warehouse.
  • 3rd – 5th  days for Courier Company to reach customer at Peninsular Malaysia
  • Goods normally took maximum 7 working days to reach your door step. However, please allow some delay for big furniture.

Self-Collection

  • For Self-Collection, please allow a maximum of 7 working days for the goods to reach appointed showroom at PENINSULAR MALAYSIA.

 

DELIVERY PACKAGING

  • Our quality control department will have a thorough check before order being send out. Well-secured packaging will be applied to every product sent.

 

SHIPPING REGUALTIONS

  • It is the customer’s obligation to provide the correct information (delivery address, contact & receiver) upon checkout. SSFHOME.COM is not obligated to resend the parcel to the correct address on our expenses.
  • When receiving the parcel, please check before signing the consignment, in case there are any loss/damage during the delivery process.