SELF-COLLECTION (NO DELIVERY CHARGES REQUIRED)
- Self-collection on your orders is available.
- During checkout process, select “Pickup From Store” from delivery option, then select preferable SSF @ showroom to do the pickup.
- An email / call will be given to inform the date & time for collection.
- Your order will ONLY be available for pickup @ SSF showroom within the period stated in your Invoice E-Mail Notification.
- An invoice hard copy shall be presented to cashier counter upon pick up.
- All uncollected orders will automatically be cancelled at the end of the pickup period. A 70% refund will also be issued, kindly refer to the “Refund” policy.
- Any questions about your order, please email to firstname.lastname@example.org ; or call us at 03-61402020 during our office hours (8.30am to 6.00pm on Monday – Friday).
- We are close on public holidays and replacement public holidays
- Invoice hard copy are required for pick up to be done.
- Pickup from store requires few days for processing, could not be pick up immediately.
- Self- collection can only be done within the notified period. Please call our customer service if there are changes of time required.
- In the event, if the purchaser would like to authorize another person to collect on behalf. SSF reserves the rights to reject collection by the unauthorized person and/or if the following criteria is not fulfilled -:
- Purchaser need to provide the authorized person name (as per MYKAD) and IC number at the “add comment about your order” column before checkout.
- During collection, the authorized person needs to bring along the E-INVOICE and present MYKAD for verification to collect the product(s).
- Choose your store wisely, as transferring between showroom is not available